Cancellation Policy

Heyva Health Subscription Cancellation Policy

We understand that your needs may change. If you wish to cancel, change, skip, or pause your subscription, please contact our support team at info@heyvahealth.com.

      Subscription Cancellation Policy

  • Cancellation requests must be submitted at least 24 hours before your next scheduled billing date.

  • Please include your full name, registered email address, and subscription shipping plan so we can process your request quickly.

      Cancellation & Changes Process

  • We will verify your subscription and order status immediately after receiving your request.

  • Orders that have already been processed, shipped, or fulfilled cannot be canceled or refunded.

  • If your order has not yet been shipped, we will cancel the order and issue a full refund (excluding original shipping charges).

  • Requests received after the 24-hour cutoff will take effect from the following billing cycle. The payment for the current cycle will still be charged.

  • No other cancellation methods are accepted. All requests must be submitted via email to info@heyvahealth.com.

      Important Update

📢 Our "Manage Subscription" page is temporarily experiencing technical issues and may not display updates correctly. To make any changes to your subscription, please email us directly, and our team will handle your request manually.

Heyva Health is committed to providing a simple and transparent subscription management process while ensuring a smooth experience for all customers ❤️